Please follow the care instructions provided to you on the day. Once your items are delivered and in your/staff care we are no longer responsible for any changes in condition of the flowers. We endeavor to meet your time requirements but please note that we cannot be held responsible for circumstances beyond are control i.e., traffic jams, acts of God/Extreme weather conditions. We will provide you with an invoice in such events and allow 30 days for the payment to be made before escalating. We therefor reserve the right to refuse changes or cancellations of hired items, unless confirmed otherwise with our director ‘Bethany’.Īny item that is lost/broken/stolen or damaged will have to be paid for in full. Hired items are allocated to your date on booking. Hired items will be collected the following day or shall be returned to us by the time stated on your order failure to return items on time may incur additional charges. are hired for the day of the wedding ONLY. It is your responsibility to inform us of any payments made by BT so we can update your order.Īll sundry items i.e., Glassware, Plinths & Artificial florals etc. In the event your balance is not paid by this date we reserve the right to terminate this contract & cancel your order. We expect full balance to be paid by the date stated on your order. We are unable to transfer any deposits paid to an alternate date.ĭeposits are £200 or 20% of the overall value if your order exceeds £1000.00. Please ensure full care is taken as we cannot be held responsible for such damages.īooking deposits/fee are non-refundable and are taken to secure the date of your wedding/ event. Some of the florals we provide have the potential to die/stain or damage any surface/fabric or material. We aim to provide your florals in full bloom, this means that we do not guarantee that they will last any longer than the day of your wedding. We then reserve the right to select a suitable alternative where possible on your behalf. In the occasion a requested floral is unavailable our florist will notify yourself as soon as possible. This may include a specific verity in your florals not opening fully/as expected. ![]() We are supplying a natural product which means florals can vary in size, maturity, shape and colour. To provide and set up your wedding/event florals and ensure that all your outlined requirements are met to the best of our abilities.
0 Comments
Leave a Reply. |